Frequently Asked Questions
Everything you need to know about your next pair of smugglers.
How do I know which size will fit me best?
Our swimwear is designed for a snug, secure fit. We recommend checking our detailed Size Guide located on each product page. If you are between sizes, we generally suggest sizing up for a more comfortable fit or staying true to size if you prefer a 'competition' feel.
What is your return policy for swimwear?
We offer a 30-day return window for an exchange or store credit. For hygiene reasons, all returned items must be unworn, unwashed, and have the original hygiene sticker and tags still attached.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping takes 3-7 business days, while Express shipping usually arrives within 1-3 business days depending on your location.
Are your products made to withstand chlorine and salt water?
Yes, our smugglers are made from high-quality, chlorine-resistant fabrics designed to maintain their shape and vibrant colors through countless sessions in both the pool and the ocean.
Do you offer international shipping?
We certainly do! We ship our products worldwide. Shipping costs and delivery times vary by country and will be calculated automatically at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Afterpay and Klarna.